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Multi award winning home improvement specialists

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BROWSE THE PRODUCTS IN THE FRAMES CONSERVATORIES DIRECT HOME IMPROVEMENT RANGE

Frames Conservatories Direct – where we are committed to providing the best products and services that can transform your home.

Updated: 1st December 2016: Our thriving family-run business has been successfully providing outstanding service and improving homes for over fifteen years.

We don’t employ hard-sell, pressure techniques to sell our products. We simply listen to what you want, talk through the options and provide you with a price.

We set ourselves apart from the competition by being a little bit different. This means:

A Highly-Skilled Installation Team

All our fitters are employed by us and continuously trained to advanced technical and health & safety standards which are far in excess of the minimum requirement.

Exceptional Customer Care

Everyone in the business from our receptionist, our sales team, our customer care team and our installation team are committed to keeping our customers happy every step of the way.

Outstanding Products

Not all UPVC windows and doors are the same. Ours are manufactured to British Standards with a BSi Kitemark accreditation to prove it. Each product is tested, monitored and audited from raw material to finish product to provide you with the strongest, most robust product which will give you peace of mind for years to come.

As part of a business that has been growing steadily since 2001, I want to provide complete peace of mind to every single one of our customers. As part of our promise, we ensure:

  • Fully inclusive pricing – Absolutely NO hidden extras
  • Fully trained and highly skilled installation teams
  • Experienced surveyors working with you for you
  • Customer service that goes the extra mile

Embarking on a home improvement project is never a decision that is taken lightly. From replacing a kitchen window to the building a new extension – we understand that it involves consideration, an investment of time and money and an interruption to your home life.

We never underestimate what a huge deal it can be to go ahead with this type of project. That’s why every job is a source of great pride for us. We will work with you to plan your project to keep disruption to a minimum. You will have a dedicated Customer Services contact who will keep you informed every step of the way.

Some of the services we offer include:

When you contact Frames Conservatories Direct about your home improvement, we have a team on hand to help you turn your dream in to a reality. From choosing the right type of front door to plotting out that kitchen extension you’ve needed for so long, every job is of the utmost importance to us – because we know how important it is to you.

We’ve made it really easy to get in touch. You can call us on 0800 2800 472. You can fill in the online form on this page and we will respond as soon as we can. We look forward to working with you on your next project.

Thank you

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Adrian Lewis
Owner and Managing Director

Frames Conservatories Direct

Adrian

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Our Benefits

No Hard Sell Icon

No Hard Sell

No Deposit Icon

No Deposit

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10YR Insurance Backed Guarantee

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Fully Qualified Fitters

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Flexible Funding Options

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Customer Satisfaction Commitment

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Large Showroom

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Consumer Protection

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A. Fensa is a Competent Persons Scheme. When replacing windows, doors and roof lights in dwellings in England and Wales, homeowners must comply with current thermal performance and Building Regulation standards and ensure they get a certificate from a Competent Person scheme or Local Authority Building Control. Fensa is one of those schemes. We belong to the Network Veka Competent Person’s Scheme as we felt it offered us and our customers more. As a Network Veka installer we undergo rigorous testing and training and are regularly audited. With a Network Veka installer you can be sure that our history, working practices and finances have been thoroughly checked so you will be dealing with only the best and most professional companies. With Network Veka you will be issued with a 10 year insurance backed guarantee.

A. Our sales team do not employ high pressure sales tactics. There is no phone calls to managers, no 50% off discounts for a signature today. Just straight talking, straight forward advice.

A. Windows & Doors – generally you do not require planning permission unless you are significantly changing the appearance of the house with the new installation. The exception would be if you are installing a bay window where there wasn’t one previously or if you live in a listed building or a conservation area.

Extensions and Conservatories – as long as you meet certain criteria regarding height, position relative to the house and land area, an extension or conservatory is generally considered permitted development not requiring planning permission. You will, however, need Building Control for a glazed extension or to put a solid roof on to an existing conservatory.

Driveways and Patios – you don’t need planning permission

Garden Walls – you only need planning permission if the wall is over 2 meters high or 1 meter high if it will be adjacent to a public footpath or highway. You would also need planning permission if either your property or the neighbouring property which the wall would provide a boundary with, is a listed building.

Don’t be put off by the Building Control/Planning Permission maze – we will handle all of that for you.

A. No, our windows are manufactured to British Standards with a kite mark accreditation to prove it. The frames are steel reinforced and fitted with high security locking systems and hinge side protectors, these fittings are standard on our windows.

A. NO, we insist on it, all our windows fitted where a means of escape should be considered are fitted with Fire Egress hinges as standard.

A. We supply 3 keys with every door lock. The locks are ultra-high security. Additional keys can be sought afterwards if needed, from specified locksmiths.

A. There isn’t one! Each conservatory is designed for you individually. It will be made to the size and the design that suits you.

A. Generally all our products are covered by a fully transferable 10 year fully inclusive guarantee for your complete peace of mind.

A. No, each job is appraised and if we can use our own specialist easy deck system we will not need to have scaffolding erected. We do not make any charge if we use our own standard access equipment as we believe it is part of the job. On average we have to scaffold approx. 1 in 15 jobs.

A. Yes, there is a specialist coating on the surface of the glass that reacts with day light, this reaction prevents anything from sticking to the glass surface and when it rains any deposit is washed off.

A. NONE, we have never taken a deposit, we don’t believe a customer should fund our business before we have actually done something for you.

A. When you are ready to get your home improvement project quoted – simply give us a call on 0800 2 800 472. One of our Sales Consultants will visit you at home to take accurate measurements and talk to you about the options available. We will provide you with a free, no obligation quote. There is no pressure, no hard sell and no discounting techniques.

Don’t Just take Our Word For It ...

See what our clients have to say about our multi award winning home improvement service

What Our Customers Say About Us

  • New conservatory, installed with great efficiency by Scott and Ross, who called back after job completion to check on any remedial work. All the team were very courteous and tidy and each stage progressed smoothly without problems.
    Would recommend.

    Mrs. Coquel, Bury st. edmunds, Suffolk - January 2016

  • everything moved smoothly along considering the amounts of workmen involved.

    Mr & Mrs Kidd, Bury St Edmunds

  • I would recommend Frames Conservatories Direct to friends, family and neighbours because we received very good service from start to finish and after service.  We’re very pleased.

    Mr & Mrs Mallabone, Stanton

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