Accredited By
Our Benefits
No Hard Sell
No Deposit
10YR Insurance Backed Guarantee
Fully Qualified Fitters
Flexible Funding Options
Customer Satisfaction Commitment
Large Showroom
Consumer Protection
Accredited By
A. Fensa is a Competent Persons Scheme. When replacing windows, doors and roof lights in dwellings in England and Wales, homeowners must comply with current thermal performance and Building Regulation standards and ensure they get a certificate from a Competent Person scheme or Local Authority Building Control. Fensa is one of those schemes. We belong to the Network Veka Competent Person’s Scheme as we felt it offered us and our customers more. As a Network Veka installer we undergo rigorous testing and training and are regularly audited. With a Network Veka installer you can be sure that our history, working practices and finances have been thoroughly checked so you will be dealing with only the best and most professional companies. With Network Veka you will be issued with a 10 year insurance backed guarantee.
A. Our sales team do not employ high pressure sales tactics. There is no phone calls to managers, no 50% off discounts for a signature today. Just straight talking, straight forward advice.
A. Windows & Doors – generally you do not require planning permission unless you are significantly changing the appearance of the house with the new installation. The exception would be if you are installing a bay window where there wasn’t one previously or if you live in a listed building or a conservation area.
Extensions and Conservatories – as long as you meet certain criteria regarding height, position relative to the house and land area, an extension or conservatory is generally considered permitted development not requiring planning permission. You will, however, need Building Control for a glazed extension or to put a solid roof on to an existing conservatory.
Driveways and Patios – you don’t need planning permission
Garden Walls – you only need planning permission if the wall is over 2 meters high or 1 meter high if it will be adjacent to a public footpath or highway. You would also need planning permission if either your property or the neighbouring property which the wall would provide a boundary with, is a listed building.
Don’t be put off by the Building Control/Planning Permission maze – we will handle all of that for you.
A. No, our windows are manufactured to British Standards with a kite mark accreditation to prove it. The frames are steel reinforced and fitted with high security locking systems and hinge side protectors, these fittings are standard on our windows.
A. NO, we insist on it, all our windows fitted where a means of escape should be considered are fitted with Fire Egress hinges as standard.
A. We supply 3 keys with every door lock. The locks are ultra-high security. Additional keys can be sought afterwards if needed, from specified locksmiths.
A. There isn’t one! Each conservatory is designed for you individually. It will be made to the size and the design that suits you.
A. Generally all our products are covered by a fully transferable 10 year fully inclusive guarantee for your complete peace of mind.
A. No, each job is appraised and if we can use our own specialist easy deck system we will not need to have scaffolding erected. We do not make any charge if we use our own standard access equipment as we believe it is part of the job. On average we have to scaffold approx. 1 in 15 jobs.
A. Yes, there is a specialist coating on the surface of the glass that reacts with day light, this reaction prevents anything from sticking to the glass surface and when it rains any deposit is washed off.
A. NONE, we have never taken a deposit, we don’t believe a customer should fund our business before we have actually done something for you.
A. When you are ready to get your home improvement project quoted – simply give us a call on 0800 2 800 472. One of our Sales Consultants will visit you at home to take accurate measurements and talk to you about the options available. We will provide you with a free, no obligation quote. There is no pressure, no hard sell and no discounting techniques.
Don’t Just take Our Word For It ...
See what our clients have to say about our multi award winning home improvement service
What Our Customers Say About Us
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- Roofline
- - Bury St Edmunds
I AM PLEASED WITH THE PRODUCTS SUPPLIED & THE WORK WHICH WAS DONE. THE JOBS WERE CARRIED OUT AS PER QUOTE & ALL OF THE REPESENTATIVES & FITTERS HAVE BEEN PLEASURE TO HAVE IN MY HOME. THIS IS VERY IMPORTANT AS I AM A WOMAN WHO LIVES ALONE. I WOULD CERTAINLY RECOMMEND THIS COMPANY. December 2016
Mrs Key , Read The All Checked Review
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- Porch Canopies
Everything went like clockwork and the fitters were polite and professional at all times. Nothing was to much trouble for them. December 2016
Mrs Hartley , Read The All Checked Review
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- Roofline
- - Bury St Edmunds
Very pleased with job done, would recommend them to anyone. December 2016
Mr Beevis , Read The All Checked Review
Our Promises
Honest &
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Respect &
Integrity
Product
& Service
Happy
Customers
News & Blog
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31st JulWe supply the best fascias in Bury St Edmunds! If you own a home in Bury St Edmunds, you are a resident of
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25th MayFaulty windows can greatly affect the energy efficiency of your home, increasing your energy bill and diminishing the overall comfort. At Frames Conservatories
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18th MayWe are proud of building some of the most solid conservatories we know. And solid is a very good foundation for a conservatory
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11th May
We have mentioned a few times (or often!) how much we love well-conceived conservatories. But with so many different styles available, with different
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4th MayAt Frames Conservatories Direct, we love the way conservatories add space and light to any home while bringing the outdoors closer. Because they
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24th AprIf you are looking for replacement UPVC Windows, you’ve come to the right place! When it comes to building a new house or
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16th AprAdding a conservatory to your place can have many advantages, and Frames Conservatories Direct is your best option to have home improvement work
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8th AprAt Frames Conservatories Direct, we can honestly say that Conservatories is our middle name! Within our huge range of home improvement operations, conservatories
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1st AprFrames Conservatories Direct is proud to be among the industry leaders and a multi award company of home improvement specialists. So, if you
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