We are delighted to announce that last weekend we were awarded the Independent Network Customer Satisfaction Award for the 5th time! The winner is selected from the Country’s finest window, door and conservatory companies.
Independent Network is a unique standards organisation committed to raising the quality of the double glazing industry. The organisations only accepts the very best, most professional installers and then audits them throughout the year to ensure they stay the best. The audit scrutinises financial stability, quality of product, professionalism of the sales process, care shown to the customer’s home, competence of fitters, communication with the customer and the customer’s overall satisfaction with the installation.
The award was presented by Star Wars and Harry Potter actor Warwick Davies who summed up the win perfectly “You’ve been measured against the best of the best in your industry and you’ve come out on top. That’s definitely something to write home about!”
Adrian Lewis, Managing Director and Owner of Frames Conservatories Direct was absolutely thrilled to accept the award “We work hard all year every year to do the best job we can for our customers so to receive an award that is based on their feedback on us is the best achievement of all. It’s a team effort and I’m proud of everyone for the role they play in keeping our standards high”
Frames Conservatories Direct were accepted to join Independent Network in 2013 and that year won the Best Newcomer Award. The following year they won the Regional Customer Satisfaction Award, the National Customer Satisfaction Award and their Fitters won Fitters of the Year. In 2015 they were once again Regional & National winners and now for our work during 2018 we have won the National Award for Customer Satisfaction again.
If you are looking for a window, doors and conservatories company that you can trust with your home, look no further. For a genuine, no hard sell quote call us on 01284 700456.