Replacement Windows from an established, family-owned company who value service, craftsmanship and quality.

Multi award winning home improvement specialists

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Choose security, strength and sleek good looks with Replacement Windows from Frames Conservatories Direct.

Whether you are looking for standard white UPVC windows, a timber-styled alternative maintenance free window, a traditional Timber window, or an Aluminium window, Replacement Windows from Frames Conservatories Direct has a variety of materials, styles and selections to suit every project and match any budget.

Whether it is one window or an entire house, the same dedication to customer service is shown throughout our processes from initial enquiry through to final installation. Trust us to deliver a complete home improvement package from beginning to end.

Each of our Windows are measured and manufactured for each installation ensuring your windows fit perfectly. Our BSI Kitemark for the window installation is your guarantee of a job well done.
A Window Energy Rating demonstrates how energy efficient your windows are (how good they are at keeping the heat in and the cold out. These ratings range from ‘G’ to’ A+’; All of our windows are rated ‘A’ or A+ as standard.

What this really means is replacing old, inefficient windows could save you as much as £175 on a typical detached house and leave your house with fewer draughts and cold spots. As well as keeping heat in, energy efficient windows insulate your home against outside noise.

Our showroom in Bury St Edmunds is open seven days a week with always expert welcoming staff ready to assist you. We have a massive selection of gorgeous replacement windows in a variety of colours and materials, with a promise to offer only expert and honest estimations to find a style to fit just right for your home:

UPVC Windows: Most Popular Choice Due To Their Many Benefits-Maintenance Free, Energy and Security Efficient and Cost Effective

UPVC Sliding Sash Windows: The Very Pinnacle of Double Glazing, Expertly Combining Period Charm of Original Sash Windows with the Modern Benefits of Up-To-Date Materials, Engineering and Manufacturing Methods. The Rose Collection Includes Charisma Rose, Heritage Rose, and Ultimate Rose.

Evolution Windows: A Timber Aesthetic But Maintenance Free, Superior Performance and Sustainable Materials That Outlast Just About Anything on the Market

Timber Windows: Traditional Beauty Retained, With a 30 Year Rot and Fungal Warranty. Renew a classic gem with guaranteed longevity.

Aluminium Windows: Durable and Sleek Practicality, Highly Resistant to Rust and Corrosion. Extremely Sustainable, Endlessly Recyclable, and Very Environmentally-Friendly.

We specialise in all aspects of home improvement including:

• Windows
• Doors
• Conservatories
• Single and Double Story Extensions
• Loft and Garage Conversions
• All Roofline Products including Fascias, Soffits, and Cladding
• Patio awnings and porches/canopies
• Hard landscaping, Patio, Driveways

That’s why, as part of our peace of mind promise, we offer:

  • 10 Years Fully Comprehensive Guarantee
  • Fully insured back-up

If you are curious about replacement windows for your home, chat us today on 0800 2800 472, or fill out our online form above and we’ll get back to you as soon as possible with an answer to your needs. Allow us to offer our premiere customer service and installation expertise as your hometown complete home improvement center.

We look forward to working with you and helping your vision come to life.

Thank you


Adrian Lewis
Owner and Managing Director

Frames Conservatories Direct


Accredited By

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Our Benefits

No Hard Sell Icon

No Hard Sell

No Deposit Icon

No Deposit

10YR Insurance Backed Guarantee Icon

10YR Insurance Backed Guarantee

Fully Qualified Fitters Icon

Fully Qualified Fitters

Flexible Funding Options Icon

Flexible Funding Options

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Customer Satisfaction Commitment

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Large Showroom

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Consumer Protection

Accredited By

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Our full range of windows

UPVC Windows

UPVC Windows From

Wood Effect UPVC Windows

Wood Effect UPVC Windows From

Timber Windows

Timber Windows From

Aluminium Windows

Aluminium Windows From

Double Glazed Windows

Double Glazed Windows From

Triple Glazed Windows

Triple Glazed Windows From

Secondary Glazing


Bay Windows

Bay Windows From

Sash Windows

Sash Windows From

Storm Windows

Storm Windows From

Residence Windows

Residence 8 Windows From

A. Fensa is a Competent Persons Scheme. When replacing windows, doors and roof lights in dwellings in England and Wales, homeowners must comply with current thermal performance and Building Regulation standards and ensure they get a certificate from a Competent Person scheme or Local Authority Building Control. Fensa is one of those schemes. We belong to the Network Veka Competent Person’s Scheme as we felt it offered us and our customers more. As a Network Veka installer we undergo rigorous testing and training and are regularly audited. With a Network Veka installer you can be sure that our history, working practices and finances have been thoroughly checked so you will be dealing with only the best and most professional companies. With Network Veka you will be issued with a 10 year insurance backed guarantee.

A. Our sales team do not employ high pressure sales tactics. There is no phone calls to managers, no 50% off discounts for a signature today. Just straight talking, straight forward advice.

A. Windows & Doors – generally you do not require planning permission unless you are significantly changing the appearance of the house with the new installation. The exception would be if you are installing a bay window where there wasn’t one previously or if you live in a listed building or a conservation area.

Extensions and Conservatories – as long as you meet certain criteria regarding height, position relative to the house and land area, an extension or conservatory is generally considered permitted development not requiring planning permission. You will, however, need Building Control for a glazed extension or to put a solid roof on to an existing conservatory.

Driveways and Patios – you don’t need planning permission

Garden Walls – you only need planning permission if the wall is over 2 meters high or 1 meter high if it will be adjacent to a public footpath or highway. You would also need planning permission if either your property or the neighbouring property which the wall would provide a boundary with, is a listed building.

Don’t be put off by the Building Control/Planning Permission maze – we will handle all of that for you.

A. No, our windows are manufactured to British Standards with a kite mark accreditation to prove it. The frames are steel reinforced and fitted with high security locking systems and hinge side protectors, these fittings are standard on our windows.

A. NO, we insist on it, all our windows fitted where a means of escape should be considered are fitted with Fire Egress hinges as standard.

A. We supply 3 keys with every door lock. The locks are ultra-high security. Additional keys can be sought afterwards if needed, from specified locksmiths.

A. There isn’t one! Each conservatory is designed for you individually. It will be made to the size and the design that suits you.

A. Generally all our products are covered by a fully transferable 10 year fully inclusive guarantee for your complete peace of mind.

A. No, each job is appraised and if we can use our own specialist easy deck system we will not need to have scaffolding erected. We do not make any charge if we use our own standard access equipment as we believe it is part of the job. On average we have to scaffold approx. 1 in 15 jobs.

A. Yes, there is a specialist coating on the surface of the glass that reacts with day light, this reaction prevents anything from sticking to the glass surface and when it rains any deposit is washed off.

A. NONE, we have never taken a deposit, we don’t believe a customer should fund our business before we have actually done something for you.

A. When you are ready to get your home improvement project quoted – simply give us a call on 0800 2 800 472. One of our Sales Consultants will visit you at home to take accurate measurements and talk to you about the options available. We will provide you with a free, no obligation quote. There is no pressure, no hard sell and no discounting techniques.

Don’t Just take Our Word For It ...

See what our clients have to say about our multi award winning home improvement service

What Our Customers Say About Us

    • Roofline
    • - Bury St Edmunds



    Mrs Key , Read The All Checked Review

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    • Porch Canopies


    Everything went like clockwork and the fitters were polite and professional at all times. Nothing was to much trouble for them. December 2016

    Mrs Hartley , Read The All Checked Review

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    • Roofline
    • - Bury St Edmunds


    Very pleased with job done, would recommend them to anyone. December 2016

    Mr Beevis , Read The All Checked Review

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Our Promises

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Respect &

& Service


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